In Internet Explorer, click on the gear icon at the top right of the screen.This will ensure the app launches when you try to play something on the Netflix website. If this isn’t working, then you can move on to the next step or you could contact computer support.įor Silverlight and Netflix to work properly together, Silverlight itself has to be enabled. Once you have cleared the cookies, try to launch Netflix again. In Safari, click on Safari menu option at the top of the screen.Choose safety, and then clear browsing history.

In Internet Explorer, click in the icon at the top right that looks like a gear.

Choose tools and then clear browsing data.

In Google Chrome, go to the menu that looks like the three little lines in the top right corner.

If this happens, then this could cause the whole program to not work. Sometimes, the cookie for the Netflix website can get corrupted. There are a few things you can do in order to troubleshoot the issue, and if none of them work, then the best thing to do is contact computer support services. It is the framework that supports Netflix running on your computer, so if the two things clash, you may need computer help.

It can be run as an application in most web browsers and is even available on Mac OS X computers even though it is a Microsoft product.

Silverlight is actually a framework that is used for running Internet applications. One common problem that has people seeking computer support comes from Microsoft Silverlight. After all, you could be missing the next episode of “Orange in the New Black” just because your computer decided to not cooperate. If you use Netflix to stream television and movies to your computer, then if you run into problems, this can be a big headache.

Silverlight on mac for netflix